Topic
Staff Quality & Professionalism
96.2% positiveAcross 111 reviews of Abrahamson & Uiterwyk Car Accident and Personal Injury Lawyers in Lakeland, FL, staff quality & professionalism appears in 26 reviews (96.2% positive), from 2020-11-11 through 2026-09-01.
Key findings
Staff Quality & Professionalism mentioned in 26 of 111 reviews (23.4%)
96.2% of Staff Quality & Professionalism reviews are 4 or 5 stars
Average rating in Staff Quality & Professionalism reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
96%25 mentionsCourtesy & Friendliness
58%15 mentionsCommunication & Updates
54%14 mentionsResponsiveness & Speed
27%7 mentionsProblem Resolution & Effectiveness
12%3 mentionsTechnical Knowledge & Expertise
12%3 mentions
Reviews mentioning staff quality & professionalism
Keegan Manning
We used their services and were extremely happy with our experience. They were very thorough and communicated through the entire process. Their office staff was very kind. I highly recommend.
Ashley Custis
I cannot say enough amazing things about Abrahamson & Uiterwyk! I have used them twice — once in 2016 and again recently — and both times they were able to get me significant settlements and truly exceeded my expectations.<br><br>They wrapped up my case in record time and fought hard to get me the maximum payout possible. Throughout the entire process, everyone was professional, courteous, compassionate, and always kept me informed with constant updates so I never felt left in the dark.<br><br>A special thank you to my paralegal, Heather B. She was absolutely incredible from start to finish. Heather guided me through the entire process while being genuinely personable, encouraging, and caring every step of the way. She made a stressful situation so much easier and I truly appreciated all of her support.<br><br>If you are looking for an accident attorney that genuinely cares about their clients and delivers outstanding results, I highly recommend Abrahamson & Uiterwyk. 5 stars all the way!
Response from owner
May 14, 2026
Blank Blank
Best experience ever<br><br>Yesenia was excellent.<br><br>She was patient and I did not have to lift a finger.<br><br>I was unavailable and she showed that this was not just about money.<br><br>She gave me the opportunity to take care of my family during a tough time.<br><br>I would recommend her to anyone.
Response from owner
December 30, 2025
April
I personally did not get the results I was expecting a long 3 year slip a fall case ended in a 8200 payout sadly. Carla was amazing an her follow up was top notch no doubt my attorney was not what I expected from a 5 star Firm I was very disappointed to say the least .Carla Campbell definitely gets my 5 star thank you for everything you did an your support .
Response from owner
July 17, 2025
Christina Fitzgerald
Amazing office and staff.
Response from owner
June 9, 2025
Daniel Flores
Truly a great organization that cares. Heather really went above and beyond to help me and keep me informed. Highly recommend their services.
Response from owner
February 24, 2025
Nadia Alvarez
Everyone was super helpful and made the whole process as smooth as possible. Theyre very attentive to your needs and very patient with any questions you may have and Jillian is amazing!
Response from owner
September 26, 2024
Jonathan & Brittany Cross
Great experience, always replied quickly and with great information. Jillian Fernandez is an amazing Paralegal.
Response from owner
October 19, 2022
Joanne Michel
Very pleased with representation for my case. The entire staff is very professional but also very caring and sympathetic. Would highly recommend.
Response from owner
December 9, 2021
susan hammond
True professionals, with my interest at the forefront!
Response from owner
August 16, 2021
Erik Arroyo
Attorney Erik Abrahamson and his team are the best of the best. They stay on top of matters and keep clients well-informed by explaining complicated topics in a manner that anyone can understand.
Response from owner
June 18, 2021
Dan Brown
I've always been impressed with the legal advice I've received from this law firm. They are professional, prompt, and caring. Highly recommended.
Response from owner
June 17, 2021
Stephen Hummer
Great group of individuals. Very professional and diligent. Would recommend to anyone.
Response from owner
November 22, 2020
Ashley Clute
Excellent staff, wonderful lawyers and highly recommend.
Response from owner
November 22, 2020
Sophia Flores
I would absolutely recommend this law firm. Everyone was so friendly, talking with Kim was always a pleasure and she was always so helpful. All of the paralegals and attorneys were kind and attentive. They handled my terrible experience professionally and quickly.
Response from owner
November 22, 2020
Denine Mackie
I’ve known Shelby for several years, and I am always impressed by not only her professionalism, but also her ability to be empathetic while also being honest and detailed. She is organized, kind and smart. Highly recommended!
Response from owner
November 22, 2020
Jody Orr
You’ll love working out your problems with Tina Hoover. She’s very compassionate and understanding. She has empathy for everyone that needs her help. Good luck and God bless.
Response from owner
November 22, 2020
Amber De Jesus
Shelby Is kind and professional, I would highly recommend this law firm.
Response from owner
November 19, 2020
Kaitlyn Hart
I’ve known paralegal Heather for a long time. She does a great job for her clients.
Response from owner
November 19, 2020
Becky McDonough
I’ve known Heather, the paralegal, for a few years and have found her to be very intelligent, she genuinely cares about people. She is compassionate and creative. This is a woman you definitely want to have on your side
Response from owner
November 19, 2020
Sarah S
I have known Heather, a paralegal, from this firm for a very long time. She does such an amazing job for her firm and her clients. Very trustworthy!
Response from owner
November 18, 2020
Lindsay Steward
Can’t say enough great things about Shelby’s communication and the quality of her work. This law firm comes highly recommended!
Response from owner
November 18, 2020
Alicia Spurr
I have known the paralegal Heather for many years, she is very organized, professional and treats the clients with such kindness and goes above and beyond to do what needs to be done
Response from owner
November 18, 2020
Chris Wilson
Heather was the paralegal I was working with for a long time and she is a kind paralegal that does a fantastic job she made the process extremely easy and whenever I need a Law firm to represent me I will always go with Abrahamson & Uiterwyk
Response from owner
November 18, 2020
Karen Hoover
Working with Tina has been a pleasure. She is dedicated and caring. Her knowledge and commitment has made a stressful situation a little more tolerable. I highly recommend!
Response from owner
November 18, 2020
Lynn McCullagh Hutto
Tina always goes above and beyond to help her clients. She is a dedicated, hardworking, and compassionate individual that always demonstrates a positive attitude. She effectively communicates and continuously strives to achieve the best possible outcome.
Response from owner
November 18, 2020